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Privacy Policy

This policy explains how Pool Builders Adelaide collects, uses and protects the information you provide when you ask to be matched with pool builders.

Who we are

Pool Builders Adelaide is a lead-generation and referral service operated by Loudachris Digital Marketing, 21/22 Greenhill Road, Wayville SA 5034. This policy explains how we handle the information you give us.

What we collect

When you submit a quote request, we collect the details you provide: your name, email address, phone number if you choose to give it, your suburb, the pool type and budget you are considering, and anything you tell us about your backyard.

We also collect standard analytics information about how the site is used, such as pages viewed and general location, to improve the site.

How we use it

We use the details you submit for one primary purpose: to match you with up to 3 pre-vetted, SA-licensed pool builders and to pass your enquiry to those builders so they can prepare a quote for you.

We may contact you about your enquiry. We do not sell your information to unrelated third parties.

Sharing with pool builders

By submitting a quote request, you understand that your enquiry details will be shared with the pool builders we match you with, so they can contact you and prepare a fixed-price quote. Each builder is an independent business responsible for its own handling of your information.

Data security and retention

We take reasonable steps to protect the information you provide. We retain enquiry information only for as long as needed to provide the matching service and to meet our record-keeping obligations.

Your rights

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, by emailing quote@poolbuildersadelaide.com.au. We handle personal information consistent with the Australian Privacy Principles.

Changes to this policy

We may update this policy from time to time. The current version is always the one published on this page.